Rest of The World
1-3 Business Days from dispatch
5-10 Business Days from dispatch
Above delivery time is an approximate and relates to major capital cities. Some items may cost less to send depending on the
weight and size of the shoe boxes. Delivery time may vary between regional and metro areas.
Provensen has a flat rate of $50 AUD postage for single items sent outside of Australia and New Zealand.
Please also be aware that the cost of postage and delivery times will vary from country to country and will be significantly more expensive compared to sending to Australia and New Zealand. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and Provensen cannot tell you what the cost would be as customs policies and import duties vary widely from country to country. Provensen also have no control over the time your country's customs process the delivery.
It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
If you have any further questions or special requests please contact us at firstname.lastname@example.org
Sales Tax (GST)
Provensen will only charge GST (10%) to Australian residents and the GST component is removed from all International purchases.
Once your order is processed you may not alter, change of address inclusive, or cancel an order without contacting Provensen and receiving written consent.
Orders cannot be altered or cancelled once items have been dispatched.
Tracking your Order
Each order receives a confirmation receipt via email immediately after you make a purchase. Once your order has been dispatched Provensen will then send another email with dispatch confirmation and appropriate tracking information if available.