DESTINATION

Australia

New Zealand

Rest of The World

SHIPPING RATE

AUD free

AUD 30.00

 

DELIVERY TIME*

1-3 Business Days from  dispatch

5-10 Business Days from dispatch

 

 

Above delivery time is an approximate and relates to major capital cities. Some items may cost less to send depending on the
weight and size of the shoe boxes. Delivery time may vary between regional and metro areas. 

Please Note:

(INTERNATIONAL)

Provensen has a flat rate of $50 AUD postage for single items sent outside of Australia and New Zealand.

Please also be aware that the cost of postage and delivery times will vary from country to country and will be significantly more expensive compared to sending to Australia and New Zealand. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and Provensen cannot tell you what the cost would be as customs policies and import duties vary widely from country to country. Provensen also have no control over the time your country's customs process the delivery.

It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

 



If you have any further questions or special requests please contact us at onlinesales@provensen.com

 

Payment Method

Provensen will accept payment via credit card (Visa and MasterCard) and Paypal. Delivery will take place upon clearance of funds which occurs at point of final purchase. Our payment process is secure and uses SSL refer to Privacy Policy for further detail. If the above method of payment is not suitable for you please contact us via onlinesales@provensen.com

 

Sales Tax (GST)

Provensen will only charge GST (10%) to Australian residents and the GST component is removed from all International purchases.

 

Order Cancellations

Once your order is processed you may not alter, change of address inclusive, or cancel an order without contacting Provensen and receiving written consent. 

Orders cannot be altered or cancelled once items have been dispatched.

 

Tracking your Order

Each order receives a confirmation receipt via email immediately after you make a purchase. Once your order has been dispatched Provensen will then send another email with dispatch confirmation and appropriate tracking information if available.